For me was an excellent customer experience buying with Jo Garrard Home Decor. I was looking the perfect gift for my wife’s birthday and not only they have the right product but also they have best personalized, friendly and passionated service. My stress ends when they told me that no matter what I will receive the product the day when I need it, and also when they become a company that I had not to be worry about price, service and dead line.
Definitely I will rate my customer experience 20 out of 10! THANK YOU SO MUCH!!!
Juan B.A. Industrial Design, PG Cert. Design Management, ACIDO Member
Industrial Designer, Institute Without Boundaries - George Brown College
thank you Jo for trying so hard to find those replacement shades for me. I am sorry to hear that Austin has closed its doors, and that you were unable to get those shades from them.
It is really nice to know that there are are retailers like you who really give great customer service, and care about their customers.
S.P. Farmington MI
My experience with Jo was delightful. She was very attentive and kind. Our international exchange went smoothly, and my beautiful sculpture arrived unharmed thanks to good packaging. Thank you Jo! Tiffany; Kansas.
Jo I just received my order. Thank you so much for all of your help! You have been wonderful. I appreciate all of the extra follow up and kindness! have a very Merry Christmas!
Melissa; New York
Jo, I have received all of the treasures I ordered from you, can't wait to open them!
thanks for your always personal customer service, can't wait to meet you.
Thanks for everything,
Hi Jo, sorry for the delay in reply, I did receive the mirror in good condition and I absolutely love it. I received it last Saturday. I'm very happy with the service and process overall and I'll definitely check out your website the next time I'm in the market for unique home decor items.
I have edited out Linda's last name and home address, to protect her privacy; thanks Linda for your positive comments
Hi Jo; I am delighted with my purchases, they look great in my master bedroom!
and I love the colour! I have more online shopping to do, and will you come and look at my house and help me with some accessory decisions?I love the Monet Vase, it sits on my fireplace hearth, and creates some drama in the room.
thanks and I look forward to meeting with you,
thanks for getting my order to me so quickly, and in such good order; my family really liked the gifts from your online store and it was so convenient for me to order from my armchair.
Jackson; Abbotsford BC