We place a very high value on you as a customer and your privacy. To ensure you have a strong comfort level in providing personal information to us we committed ourselves to a) not providing your private information to third parties, unless required by law b) ensuring our web-store is secured by one of the highest encryption levels available (see the SSL Certificate) and c) limiting your private information to two people, us the owners - Joanne Garrard-Barton and Ken Barton, no others. We use only what you provide to effect a purchase and ship it
Here is the legalese that we are required to say:
Information Collection and Use:
As a matter of policy, we do not sell or rent any of your personal information to third parties. We collect personally identifiable information when you send us a request for purchase of product. We also automatically receive and record information on our server logs from your browser.
We use your information for five general purposes:
- To fulfill your request for purchase(s) and e-store service;
- To provide our e-store service to you;
- To contact you about your purchase(s) and related e-store service;
- To ensure the security of the site, and
- To share address information with our shipper(s) and wholesale provider(s) to help serve you better.
Information Sharing and Disclosure:
Your name and address is the only information we provide to our Shipper/wholesaler and then only when:
- You have finallized a purchase(s) on this web-site or by TOLL FREE telephone confirmation with us and thus given consent.
- the information is needed to effect shipment of your purchase(s)
- When we are legally required by law and subpoena to disclose your personal identifiable information
Do we use "Cookies":
Yes we do - We use both session ID and persistent cookies. We use session "Cookies" to make easier for you to navigate our site. A session ID Cookie expires when you close your browser. A persistent cookie remains on your hard-drive for an extended period of time. You can remove persistent cookies any time you want. Cookies are small text files that a web-site can send to a user's browser or server for storage on the hard-drive. JoGarrard.com uses a browser feature called a "cookie" to collect information anonymously and track user patterns on its Site. "Cookies" contain a unique identification number that identifies your browser, but not you, to our computer each time you visit our web-site. "Cookies" tell us which pages of our web-site are visited, for how long, from which country and by how many people. The use of "Cookies" is an industry standard. As noted above you can reset your browser to either refuse or accept cookies. It's your choice. However when you "turn-off" cookies, just be aware that you may not be able to use some of the features available on our web-site.
Links to Other Sites:
We may provide links to external sites as a convenience to you. When you click on any such link, you will leave our Site. The inclusion of any such link does not imply JoGarrard.com endorsement of the owner or operator of the external site. We are not responsible for the privacy practices or content of any of the external sites. Should you place reliance upon the content or privacy practices of the external site, or otherwise use it in anyway; you do so at your own risk.
Security and Integrity of Information:
As we have mentioned on other parts, the security and integrity of your personally identifiable information is very important to us. We treat our data as assets that must be protected against loss and unauthorized access. We employ reasonable and customary information security-techniques, as well higher than the norm security encryption, but no system is capable of meeting all anticipated or unanticipated security needs. We do not represent or warrant that our security system will be foolproof.
We retain your personally identifiable information, as necessary, for business purposes and as required by law and government regulation. We reserve the right, however, to dispose of records by shredding and delete information from time to time, without prior notice.
Questions or Suggestions:
You may contact either of us to view your information by:
- Phoning: TOLL FREE to you at 1-888-765-8027
- Use Our Contact Form
- Or Mail us at: 3067 Quail Run Drive, Kelowna, BC Canada V1V 1Z7